Privacy
Waitlist Terms
Revision 9 · version waitlist-terms-rev9-draft
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divieight, LLC — WAITLIST TERMS & PLATFORM DISCLAIMERS
Pre-Launch Program Terms — Revision 9 — 1 October 2026
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DRAFT — NOT YET FINAL. Counsel review is outstanding.
Revision 9 reflects the tier settlement of 1 October 2026. It is a
substantial revision of the commercial sections and leaves the
legal sections unchanged. In summary:
Buyer tiers. Two, not three. Renamed and repriced. The credit
toward the platform use fee is withdrawn at every tier and the
former Section 6 is deleted in consequence. Marketplace preview is
withdrawn and the former Section 6.1 is deleted. Priority
Activation Notice now has a section of its own and states the
enrollment window it carries.
The video learning library. Revision 8 withdrew a $20 education
tier from this program. The library comes back, but not as a waitlist
tier — it is sold separately, outside these Terms, and is governed
by its own terms. It is also included at every buyer tier and at
every agent tier, so no participant under these Terms needs to
purchase it. Section 1 states this.
Agent tiers. Three, not four. Renamed and repriced. The
buyer-facing directory listing, pre-release environment access,
first-in-market onboarding and the brokerage tier are withdrawn,
and the former Sections 8.5 and 11 change in consequence.
Refunds. Section 8 is rewritten. Agent windows become sixty days,
uniform. A new Section 8.4 adds a market activation backstop on
both sides of the program: a full refund right that revives by
operation of the calendar where a declared market has not
activated within twelve months. Section 8.3 is qualified
accordingly.
Section 3. The statement that contributions are "not segregated"
is replaced. The word is ambiguous as between a fiduciary
arrangement and an internal control, and the substance is stated
directly instead: contributions are not insured, not held in
trust, and not held for the participant or in any fiduciary
capacity, and no participant acquires a right to or an interest in
any particular funds.
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1. About These Terms
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These Waitlist Terms govern participation in the divieight, LLC
pre-launch waitlist program. By making a waitlist contribution or
registering an interest, you accept these Terms. If you do not
accept them, do not participate.
These Terms apply to the pre-launch period only. Use of the
divieight platform following launch is governed by separate
platform Terms and Conditions, which you will be presented with
and asked to accept at that time. Those platform Terms are a
different agreement covering a different relationship; accepting
these Waitlist Terms does not bind you to them.
These Terms do not govern the standalone purchase of the video
learning library. That purchase is a separate transaction under
separate terms presented at the time of purchase. The library is
included as a benefit at every tier described in Section 5, so no
participant under these Terms is asked to purchase it separately.
2. What divieight Is and Is Not
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divieight, LLC operates a software platform and technology engine
that facilitates co-ownership matching, buyer education, and
workflow automation for fractional residential real estate.
divieight, LLC is not a licensed real estate broker, real estate
agent, title company, escrow agent, mortgage lender, mortgage
broker, investment adviser, or broker-dealer. divieight does not
conduct closing settlement services, does not provide legal, tax,
accounting, or investment advice, and does not hold client or
escrow funds in connection with any real estate transaction. All
real estate brokerage and settlement services are provided
independently by licensed third-party professionals.
3. What a Waitlist Contribution Is — and Is Not
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A waitlist contribution is a prepayment for pre-launch services:
education, market information, program access, and scheduled
sessions. It purchases those services and nothing else.
Your waitlist contribution is not the platform use fee. The
platform use fee is a separate charge, in a different amount,
payable when you enroll on the divieight platform after your
target market opens. Paying a waitlist contribution does not pay,
reduce, or satisfy any part of the platform use fee, and carries
no credit against it.
A waitlist contribution is not:
• An escrow deposit, earnest money, or any payment toward the
acquisition of real estate
• A purchase, reservation, or option on any property, or on any
fractional share of any property
• An equity interest, membership interest, profit interest, or any
ownership stake in divieight, LLC or in any property-holding
entity
• A security, investment contract, or investment of any kind
• A loan to, or an extension of credit to or from, divieight, LLC
• Payment of the platform use fee, in whole or in part, or a
credit against it
Waitlist contributions are held as unearned funds. They are not
insured, are not held in trust, and are not held for you, on your
behalf, or in any fiduciary capacity. Any account arrangement
divieight maintains in respect of unearned contributions is an
internal financial control over divieight's own funds and gives no
participant a right to, or an interest in, any particular funds.
Contributions are refundable as set out in Section 8.
4. Eligibility
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Participation is open to legal residents of the fifty United
States and the District of Columbia who are eighteen years of age
or older. Void where prohibited. Professional tiers additionally
require an active, unencumbered license in good standing in the
applicable jurisdiction, verified by divieight before any
credential is issued.
5. Tier Benefits
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Buyer tiers are as follows. Each tier includes everything in the
tier below it.
• Tier 1 — Market Pass — $40. Declaration of a target market;
that market's development report within the market development
newsletter; the video learning library; founder briefings.
• Tier 2 — Charter Member — $50. Plus video community access; open
question-and-answer sessions; a custom market cost worksheet; a
small-group orientation session; priority activation notice for
the participant's declared target market as described in
Section 6. divieight may substitute a benefit of comparable
value where a described benefit becomes impractical to deliver,
and will notify affected participants in advance. A participant
who does not accept a substitution may request a full refund
under Section 8.
Founding Agent tiers are as follows. Each tier includes everything
in the tiers below it. Agent tiers are open only to licensed real
estate professionals. No designation issues until divieight has
verified the participant's license under Section 4.
• Tier 1 — Certified Specialist — $60. Co-ownership certification
course and assessment; the Certified Co-Ownership Specialist
designation, issued by divieight on completion of the assessment
and not on payment; license verification; the video learning
library; the market intelligence newsletter; the participant's
declared market development report within it.
• Tier 2 — Launch Agent — $95. Plus co-branded marketing
materials, cleared through content compliance review: a buyer
presentation deck, a one-page leave-behind, and a seller-facing
insert for listing presentations.
• Tier 3 — Founding Market Agent — $150. Plus founder briefings
for agents, and question-and-answer sessions.
Agent tiers are sold to individual licensed professionals. A
brokerage or team wishing to participate purchases individual
memberships; each participating agent completes license
verification and the certification assessment individually.
The designation reflects completion of a course and an assessment.
It is not a license, an accreditation, or a certification issued
by any governmental authority, licensing body, or professional
association, and it does not indicate legal, tax, financial, or
investment expertise.
No tier confers any preference in the platform's assignment of
buyers to agents. See Section 14.
5.1 Upgrades
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An account holds one tier at a time. Upgrading charges the
difference between the tier held and the tier selected, and
replaces the prior tier's benefits with those of the higher tier.
Upgrades are unavailable once the participant's declared target
market has activated. Where a participant who has upgraded
requests a refund, the refund repays the total amount paid across
the original contribution and any upgrades.
An upgrade payment restarts the refund window in Section 8 at the
length associated with the new tier, measured from the date of the
upgrade payment. It likewise restarts the twelve-month period in
Section 8.4.
6. Priority Activation Notice
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Priority activation notice is available to buyer participants at
Tier 2.
Where a participant's declared target market activates, divieight
notifies that participant in advance of the general announcement
and opens enrollment to them for three (3) days before enrollment
opens to the wider waitlist in that market.
Priority activation notice is a notification benefit only. It
confers no Priority Rank, no seniority in use-calendar selection,
no preference in the assignment of buyers to agents, and no
entitlement to any property or to participation in any buyer pod.
See Section 14.
Priority activation notice depends on the activation of a market.
No market is guaranteed to activate. See Sections 9 and 10.
7. Scheduled Sessions
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Founder briefings, question-and-answer sessions, and small-group
orientation sessions are offered on a schedule published by
divieight. Seats are limited and claimed on a first-come basis. No
participant is entitled to a private session, to a session on any
particular date, or to a session at any particular frequency.
Sessions may be recorded and made available to participants who
could not attend.
8. Refunds
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Waitlist contributions are fully refundable on request, for any
reason, within a window measured from the date of the most recent
payment on the account, including any upgrade payment.
Buyer tiers:
• Tier 1 — Market Pass — forty-five (45) days
• Tier 2 — Charter Member — sixty (60) days
Founding Agent tiers:
• All tiers — sixty (60) days
The buyer windows differ because those tiers differ in what is
delivered and when. The agent window is uniform across tiers.
There are no partial refunds and no forfeiture provisions. A
refund repays the total amount paid across the original
contribution and any upgrades.
The window in this Section does not depend on activation of any
market. A participant may request a refund within the applicable
window whether or not the participant's declared target market has
activated, and the window is not shortened by activation.
Section 8.4 provides a further refund right, available after this
window has closed, where a declared target market has not
activated within twelve months.
8.1 How to request a refund
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Refund requests must be made in writing through the refund request
form available in the member portal, in the participant's
confirmation email, and in the site footer. The form requires the
participant's name, the email address associated with the account,
and the declared target market. A reason is invited but not
required.
Requests submitted by any other means may be honored at
divieight's discretion but are not guaranteed to be processed.
Written submission through the form is what creates the record.
The same form is used to exercise the right in Section 8.4.
8.2 Processing
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Refunds are processed to the original payment method within ten
(10) business days of a completed request. The time for funds to
appear depends on the participant's card issuer and is outside
divieight's control.
Upon refund: tier benefits and portal access terminate, and any
content the participant uploaded is deleted. A designation already
issued under Section 5 is not revoked on refund.
8.3 After the window closes
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After the window in Section 8 closes, the contribution is
non-refundable except as provided in Section 8.4.
The pre-launch services a contribution purchases — education,
market reporting, scheduled sessions, community access, and for
agent tiers the certification course and the designation — are
delivered within the window and do not depend on the activation of
any market. Participants receive notice in advance of the close of
their window.
8.4 Market Activation Backstop
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This Section applies to every tier, buyer and agent alike.
Where a participant's declared target market has not activated
within twelve (12) months of the most recent payment on the
account, the participant's contribution becomes fully refundable
again on the twelve-month anniversary of that payment.
This right:
• revives by operation of the calendar and the fact that the
market has not activated. It does not depend on any decision,
determination, assessment, notice, or other act by divieight,
and divieight cannot defer, shorten, condition, or waive it;
• repays the total amount paid across the original contribution
and any upgrades, without deduction;
• is exercised by written request under Section 8.1, in the same
manner as any other refund;
• remains available for so long as the declared target market has
not activated, and ends thirty (30) days after that market
activates.
"Activated" has the meaning given in Section 10. Eligibility for
activation is not activation.
This right is in addition to, and does not shorten, the window in
Section 8. A participant whose market activates during the window
in Section 8 retains that window in full.
Benefits already delivered are not recovered on a refund under
this Section. A designation issued under Section 5 remains the
participant's own.
So that this right does not go unnoticed, divieight states the
applicable date within the market section of the market
development newsletter sent to that participant.
8.5 Substituted benefits
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Where divieight substitutes a benefit under Section 5, a
participant who does not accept the substitution may request a
full refund, whether or not the applicable window has closed.
Notice of substitution states the period within which such a
request may be made, which is not less than thirty (30) days from
the date of notice.
9. No Guarantee of Launch, Timing, or Availability
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divieight makes no representation or warranty that the platform
will launch, that it will launch in any particular market, or that
it will launch by any particular date. Development timelines,
regulatory review, and network activation thresholds may delay or
prevent launch in any market.
divieight further makes no representation that any property will
be available in any market, that any participant will be matched
to a co-ownership group, or that any transaction will be
completed. Participation creates no entitlement to any property or
to participation in any buyer pod.
10. Regional Market Activation
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A market is activated not by calendar date but by administrative
decision following the achievement of minimum network thresholds
within a designated MLS market or target zip code. A market
becomes eligible for activation when all three of the following
are met:
• Buyer Interest: a minimum of twenty verified buyer profiles on
the waitlist within the target zone
• Agent Network: a minimum of eight licensed agents onboarded
within the local MLS market, each holding an active license in
good standing in the target jurisdiction
• Settlement Capacity: a minimum of two title or escrow firms
registered on the platform, each actively licensed to perform
settlement services in the target jurisdiction
Meeting all three thresholds makes a market eligible for
activation. It does not activate the market. Reaching them flags
the market for administrative review, and activation follows only
from a decision by divieight. divieight may defer or decline
activation of a market that has met its thresholds. No participant
acquires a right to the activation of any market, and neither the
achievement of thresholds nor the passage of time creates an
entitlement to activation.
Because activation is a decision divieight makes, Section 8.4
provides a refund right that does not depend on it.
Title and escrow registration is free and creates no business
relationship. The presence of registered settlement firms
indicates operational readiness only; it does not indicate that
any firm will receive or has been promised any order.
Upon activation, divieight issues a market-live notification to
local waitlist participants and enables live routing, property
curation, and pod matching in that market.
Thresholds are indicative of operational readiness and may be
adjusted; adjustment does not create an entitlement to refund
beyond Section 8.
11. Pre-Launch Property Listing
-------------------------------
No property appears on the public marketplace until the property's
seller has completed onboarding, executed the platform's Listing
Agreement, the designated Listing Agent has approved the listing
content, and the content has cleared pre-publication compliance
review. Nothing in the waitlist program authorizes the public
display of any MLS listing, and any such display is subject to the
applicable MLS's IDX or VOW licensing requirements.
No tier in this program confers early access to any marketplace,
any pre-release environment, or any property information.
12. Title & Escrow Registration
-------------------------------
Registration by title and escrow professionals is free.
Registration creates no partnership, joint venture, agency,
preferred-provider, or default-provider relationship; confers no
exclusivity or territorial right; and does not obligate divieight
or any platform participant to direct any title order, escrow
file, or other settlement business to any registrant. Any future
business relationship would require a separate written agreement.
13. Descriptive Terminology
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Terms such as "Partner," "Founding Agent," "Charter Member,"
"Specialist," or similar designations used within tier
descriptions or promotional materials are descriptive commercial
titles designating participation levels within the divieight
network. They do not create a legal partnership, joint venture,
agency, fiduciary relationship, employment, or franchise
arrangement. Participating professionals operate as independent
third parties. This Section describes intent and does not override
the substance of any actual relationship.
14. No Priority Rank or Transaction Preference
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Waitlist tier, queue position, referral activity, and registration
date confer no Priority Rank, no seniority in use-calendar
selection, and no preference in the platform's assignment of
buyers to agents. Buyer-to-agent assignment follows the platform's
published selection logic and the buyer's right to designate an
agent of their choosing.
Agent tier participation confers no preference of any kind in that
assignment, no advantage in any queue, and no accrual of platform
tenure. Payment under this program confers no professional status
on the platform.
15. Referral Links
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Participants may receive a personal referral link. Referral
activity may advance a participant's position in the waitlist
queue for notification purposes only. Queue position carries none
of the consequences disclaimed in Section 14.
Referral rewards are void where the referral is generated through
automated means, false accounts, incentivized clicking, or
misrepresentation of the platform. divieight may withhold rewards
and terminate participation for abuse.
16. Communications Consent
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Electronic records. By participating, you consent to receive these
Terms, tier materials, receipts, and notices electronically. You
may withdraw this consent by contacting divieight, in which case
participation ends and Section 8 applies.
Email. You consent to receive program email, including the market
development newsletter and market reports that are stated tier
benefits. Every commercial message includes an unsubscribe
mechanism honored within ten business days. Withdrawing consent to
program email may prevent divieight from delivering benefits you
have purchased, and may prevent you from receiving the date stated
under Section 8.4.
Text messages. divieight does not currently send text messages. If
SMS is introduced, consent will be separately obtained, will not
be a condition of participation, and will satisfy the express
written consent requirements of the Telephone Consumer Protection
Act.
17. Privacy and Data
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Information collected during waitlist participation is handled
under the divieight Privacy Policy at
https://divieight.com/privacy, incorporated here by reference.
Depending on residency, participants may have rights to
access, correct, delete, or restrict processing of their
personal information, and to opt out
of its sale or sharing.
divieight does not sell participant personal information.
Aggregate, de-identified market data may be shared with
prospective partners; personally identifiable information is not
shared without separate, explicit consent obtained at the point of
sharing.
18. Participant Content and Conduct
-----------------------------------
Participants are responsible for information they submit and
represent that it is accurate and that they hold the rights to
submit it. divieight may remove content and terminate
participation for content that is unlawful, misleading,
infringing, or that misrepresents the platform.
Participants may not represent themselves as agents, employees, or
authorized representatives of divieight, or make representations
about investment return, appreciation, or income from co-
ownership.
Video community. Participants at eligible tiers may post a short
video introduction. Posting is voluntary and requires a separate
consent covering public display. The video community carries no
search, filtering, favoriting, ranking, or member-to-member
contact, and no video is used in, or connected to, any matching
decision on the divieight platform. Videos may be deleted at any
time, are deleted automatically on refund, and are reviewed before
publication.
19. Intellectual Property
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The platform, its content, marketing materials, education library,
and marks — including "divieight" — are the property of divieight,
LLC. Materials provided at any tier are licensed for the
participant's own business or personal use during participation
and may not be resold, redistributed, or publicly published
without written permission.
20. Changes to These Terms
--------------------------
divieight may modify these Terms. Material changes will be
notified in advance to active participants, who may request a
refund under Section 8 if they do not accept the change. A
participant is bound by the version of these Terms they accepted;
the version accepted is recorded at the time of acceptance.
21. Limitation of Liability
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To the maximum extent permitted by law, divieight's aggregate
liability arising from waitlist participation is limited to the
amount the participant contributed. divieight is not liable for
indirect, incidental, consequential, or punitive damages, or for
lost profits or lost opportunity. Nothing here limits liability
that cannot be limited by law.
22. Disputes — Mandatory Arbitration and Class Action Waiver
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PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND divieight
TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION AND WAIVES
YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS,
COLLECTIVE, OR REPRESENTATIVE PROCEEDING. SUBSECTION 22.9 PROVIDES
A 30-DAY RIGHT TO OPT OUT.
22.1 Agreement to Arbitrate
---------------------------
You and divieight agree that any dispute, claim, or controversy
arising out of or relating to these Waitlist Terms, the waitlist
program, or the relationship between you and divieight (each, a
"Dispute") shall be resolved exclusively by binding individual
arbitration administered by the American Arbitration Association
(the "AAA") in accordance with its Consumer
Arbitration Rules then in effect. The Federal Arbitration Act, 9
U.S.C. §§ 1 et seq., governs the interpretation and enforcement of
this Section 22.
22.2 Scope
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This agreement to arbitrate applies to all Disputes between you
and divieight, including without limitation claims arising out of
or relating to: any aspect of your participation in the waitlist
program; the formation, breach, performance, enforcement,
interpretation, or validity of these Terms; the Privacy Policy;
communications between you and divieight; statutory claims
including consumer-protection claims; common-law claims; and tort
claims.
22.3 Carve-Outs
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Notwithstanding subsection 22.1, either party may (i) bring an
individual claim in small claims court for a Dispute within that
court's jurisdiction, and (ii) seek injunctive or equitable relief
in court to protect intellectual property rights.
22.4 Location
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Arbitration shall take place in Salt Lake County, Utah, unless you
and divieight mutually agree otherwise. Hearings may be conducted
by video conference at the request of either party.
22.5 Class Action Waiver
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YOU AND divieight EACH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN
ANY CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION,
PRIVATE-ATTORNEY-GENERAL ACTION, OR CONSOLIDATED PROCEEDING WITH
RESPECT TO ANY DISPUTE. The arbitrator shall not have the
authority to consolidate or join the claims of more than one party
or to preside over any form of class, collective, or
representative proceeding.
22.6 Severability of the Class Action Waiver
--------------------------------------------
If any portion of subsection 22.5 is found unenforceable as to a
particular claim or remedy, including where applicable a request
for public injunctive relief, that portion shall be severed and
the affected claim or remedy shall be litigated in a court of
competent jurisdiction, while the remainder of this Section 22
remains in full force and effect for all other Disputes.
22.7 Jury Trial Waiver
----------------------
YOU AND divieight EACH WAIVE THE RIGHT TO A JURY TRIAL ON ANY
DISPUTE, EXCEPT FOR ANY MATTER LITIGATED IN COURT UNDER SUBSECTION
22.3 OR 22.6.
22.8 Delegation
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The arbitrator, and not any federal, state, or local court or
agency, shall have exclusive authority to resolve any dispute over
the scope, interpretation, applicability, enforceability, or
formation of this Section 22, including any claim that all or part
of this Section 22 is void or voidable.
22.9 Opt-Out
------------
You may opt out of this Section 22 by sending written notice of
your decision to opt out to legal@divieight.com within thirty (30)
days after you first accept these Terms. Your notice must include
your full name, the email address associated with your
participation, and a clear statement that you wish to opt out of
arbitration. Opting out will not adversely affect your
participation in the waitlist program. If you do not opt out
within the 30-day period, you and divieight are bound to arbitrate
Disputes under this Section 22.
22.10 Notice of Dispute and Informal Resolution
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Before initiating arbitration, the party asserting a Dispute must
send a written Notice of Dispute to the other party describing the
nature and basis of the Dispute and the relief sought. For
Disputes initiated by you, send the Notice to
legal@divieight.com. The parties shall attempt in good faith to
resolve the Dispute
informally for at least sixty (60) days after the Notice is
received. Either party may commence arbitration only after the
60-day period expires without resolution.
22.11 Survival
--------------
This Section 22 survives any termination or expiration of these
Terms or of your participation in the waitlist program.
23. Governing Law and Severability
----------------------------------
These Terms are governed by the laws of the State of Utah without
regard to conflict-of-laws principles. If any part of these Terms
is found unenforceable, that part will be limited to the minimum
extent necessary and the remainder will remain in full force and
effect. Failure to enforce any provision does not waive the right
to enforce it later.
24. Contact
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divieight, LLC — PO Box 688, Lehi, UT 84043-4080. Questions, refund
requests, and privacy requests: support@divieight.com. Notices under
Section 22: legal@divieight.com.
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END OF REVISION 9 — working draft, not legal advice.
Counsel review is outstanding.
Not for distribution outside testing.
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